Multiple Modems

Q:
I am having trouble with the use of 2 modems in one machine I have setup. (In fact I have tried this on 2 machines now and both give me the same results). One modem appears to work fine, and the other I seem to get a couple of different errors. I have also tried with another modem.

These are the errors
‘An unknown error 317 has occurred. Please restart your machine…….’
The other error is
‘The serial interface cannot be opened. Maybe the interface is
already in use by another application.’

I have no other applications in use.

A:
Using multiple fax modems with ActiveFax would be no problem. If multiple internal fax modems do not work, this normally is a driver related problem (you typically get error code 317 in that case). When using multiple
lines, I recommend to rather use a single multi modem board instead of separate fax modems.

—
Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of INTERTRADE ENTERPRISES

Switzerland / Europe:
INTERTRADE ENTERPRISES LTD
Blegistr.25 CH-6340 Baar
Phone: +41 44 5866974 :: Fax: +41 44 2742350
mailto:support@activefax-distribution.com

USA:
INTERTRADE ENTERPRISES LLC
5647 110th Avenue North
Royal Palm Beach, Florida 33411 USA
Phone: +1 (561) 459-3606

INTERTRADE GROUP WebSites:
http://www.ActiveFax-Distribution.com
http://www.CreaCity-Group.com
http://www.InstantWeb48.com
http://www.Intertrade.cc

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