bad quality when sending faxes

March 11, 2009

Q:
I installed demo of activefax server. Now I can send & receive faxes. Received faxes quality is best but when I send faxes to my partners, faxes look like, if I first printed at Epson dot-printer, then fax through simple analog fax. Why is the resolution of faxes so bad? And what do I need to do to improve quality of sending faxes?

A:
Can you please try to send a normal Winword or Wordpad document to the ActiveFax printer and send that document by fax to see if quality is ok with such documents. A possible reason for bad quality could be colors used in the orginal document, so the applications rasters the fax image to simulate colors.


Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of INTERTRADE ENTERPRISES

Switzerland / Europe:
INTERTRADE ENTERPRISES LTD
Blegistr.25 CH-6340 Baar
Phone: +41 44 5866974 :: Fax: +41 44 2742350
mailto:support@activefax-distribution.com

USA:
INTERTRADE ENTERPRISES LLC
5647 110th Avenue North
Royal Palm Beach, Florida 33411 USA
Phone: +1 (561) 459-3606

INTERTRADE GROUP WebSites:
http://www.ActiveFax-Distribution.com
http://www.CreaCity-Group.com
http://www.InstantWeb48.com
http://www.Intertrade.cc

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Print faxes automatically, print sending report

December 1, 2007

The automatic printing function can be configured to either print the complete fax message in original format or as a sending report.

The sending report is made up of status information of the fax transmission and a pre-view of the first pages of the fax message printed on a single sheet of pa-per.

The number of fax pages printed on the sending report can be configured with the menu Extras / Options in the Printing tab.


Cornelia Wegmueller, ACTIVEFAX Customer Support
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974
Fax: +41 44 2742350
mailto:support@activefax-distribution.com
http://www.activefax-distribution.com