Incoming faxes to store in a DMS

September 15, 2008

Q:
My question is about the incoming faxes. Is there a way (or event)  that I can use to store incoming faxes automatically  in a directory based on incoming parameters ? I saw that forwarding to a  printer could be possible. Could it also be forwarding to a file  (without user interaction) and then collect fax properties from the  database (though API or ODBC ?)

A:
It would be possible to automatically export received files. This can be configured with the menu Extras / Options / Archive. The fax parameters can also be automatically exported to a database table through ODBC (see menu Communication / ODBC Database on the fax server).


Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974 :: Fax: +41 44 2742350
mailto:support@activefax-distribution.com

Corporate WebSites:
http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc

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Storage/file type

April 4, 2008

Q:
Where are the faxes stored on the computer? I want to make sure the images are backed up every day. I did not see any .bmp files, so I assume that it is a different file type … ?

A:
Yes, the fax image files are stored in an internal format (not .bmp) at Program Files\ActiveFax\Server\Faxlist. Regarding backups, I would recommend to make a complete backup of the Program Files\ActiveFax directory on the fax server ( see http://www.activefax-distribution.com/afewbb/thread.php?threadid=3&sid= )


Cornelia Wegmueller, ACTIVEFAX Customer Support
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974  ::  Fax: +41 44 2742350
mailto:support@activefax-distribution.com

Corporate WebSites:
http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc
http://www.slbc.ch