Storage/file type

April 4, 2008

Q:
Where are the faxes stored on the computer? I want to make sure the images are backed up every day. I did not see any .bmp files, so I assume that it is a different file type … ?

A:
Yes, the fax image files are stored in an internal format (not .bmp) at Program Files\ActiveFax\Server\Faxlist. Regarding backups, I would recommend to make a complete backup of the Program Files\ActiveFax directory on the fax server ( see http://www.activefax-distribution.com/afewbb/thread.php?threadid=3&sid= )


Cornelia Wegmueller, ACTIVEFAX Customer Support
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974  ::  Fax: +41 44 2742350
mailto:support@activefax-distribution.com

Corporate WebSites:
http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc
http://www.slbc.ch

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How can I backup all ActiveFax data

December 1, 2007

Q:
I need to do a backup of my activefax faxes-the datastore or the database of the faxes. Where can I find this datastore so I can back it up, or move the server to another PC while saving the data?

A:
To do a backup of the ActiveFax data files and configuration settings, make a backup of the complete ActiveFax installation directory (usually C:\Program Files\ActiveFax) with all subdirectories. All settings and data of the ActiveFax installation are saved that way. To restore a backup, just restore the files from the backup media.


Cornelia Wegmueller, ACTIVEFAX Customer Support
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974
Fax: +41 44 2742350
mailto:support@activefax-distribution.com
http://www.activefax-distribution.com