Q:
Attached please find a PDF that is not faxing properly. It is faxing the raw PDF code. Any assistance in determining the cause would be greatly appreciated.
A:
This PDF file uses PDF-1.4 format that is not supported by your Ghostscript version. I recommend to use PDF-1.2 or PDF-1.3 documents instead and make sure that the latest Ghostscript version is installed. Take care to also once stop and restart the fax server when you update Ghostscript.
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Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
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