pdf not working

August 22, 2008

Q:
Attached please find a PDF that is not faxing properly.  It is faxing the raw PDF code. Any assistance in determining the cause would be greatly appreciated.

A:
This PDF file uses PDF-1.4 format that is not supported by your Ghostscript version. I recommend to use PDF-1.2 or PDF-1.3 documents instead and make sure that the latest Ghostscript version is installed. Take care to also once stop and restart the fax server when you update Ghostscript.


Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974  ::  Fax: +41 44 2742350
mailto:support@activefax-distribution.com

ActiveFax Support Deutsch: http://activefaxdeutsch.wordpress.com/about/
ActiveFax Support English: https://activefax.wordpress.com/about/

Corporate WebSites:
http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc


ActiveFax Ports

August 20, 2008

Q:
I need to know the port i can use for my lynxsys wireless router. To be able to forward to my local IP.

A:
ActiveFax uses the ports 25017, 25018 and 25019 for the communication between the server and the clients with TCP and UDP protocol.


Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974  ::  Fax: +41 44 2742350
mailto:support@activefax-distribution.com

Corporate WebSites:
http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc


Integration of e-mail fields

August 8, 2008

Q:
The desired subject of our emails are programmed fields within the body text of the email, which is then transmitted as an attachment.  We are looking to change both/either the subject of the email sent which includes the body in an attachment, and/or the attachment name.  We are looking to have these names be picked up from within our software as the Client Name or Patient Name.

As it stands now, I am able to change a fax subject line, because the fax is not transmitted as an attachment, so it reads from within the “printed” document, for the Data Field @F307.  We have “Fax” and
“Email” set up as Printer Destinations within our software, with a client specified, thusly checking the Client Master file for the client’s fax or email address, before transmitting.  But I am completely lost as to how to manipulate subjects or attachment names within an email, because the document is automatically printed to PDF, rather than printed to “Active Fax”.  I hope this makes sense to you.

Can this be done without additional programming on our part?  Please do not hesitate to contact me if you require any additional information.

A:
It would be possible to individually set the subject, the attachment name and the body text with data fields. Here is an overview about these data fields:

Set the subject of the email:
@F307 subject@

Set the attachment name:
@F602 filename.pdf@

Set the body text of the email:
@F603 Text@
@F604 Text@

When you automatically process PDF files (i.e. through the file system import function), it would be possible to use these data fields either as part of the file name or as an alternative it would also be possible to
attach them as plain text at the end of the PDF file.


Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974  ::  Fax: +41 44 2742350
mailto:support@activefax-distribution.com

Corporate WebSites:
http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc