Multiple Lines/Modems

January 9, 2008

Q:
i am having problems receiving faxes we are keeping the fax system busy with faxes going out and coming in. is there anyway we can have more than one line on this fax software. if so how?

A:
Running the fax server with more than one modem would be no problem. You just need to connect an additional modem to the fax server in that case and then add the modem with the menu Communication / Modem / New.


Cornelia Wegmueller, ACTIVEFAX Customer Support
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974 :: Skype: ejs001 :: Fax: +41 44 2742350
mailto:support@activefax-distribution.com
http://www.activefax-distribution.com
http://www.intertrade.cc


Incoming faxes

December 19, 2007

Q:
IS THERE A WAY THAT U CAN MAKE EVERY FAX THAT COMES OVER IN THE COMPUTER U CAN MAKE IT A SINGLE DOCUMNET AND NOT GROUP THEM?

A:
Each received fax is processed as a separate document. If you receive a fax with more than one page, all pages of the fax are however treated as a single document. It would be possible to manually split such faxes, so you have a separate fax list entry for each fax page. As an alternative it would also be possible to automatically export faxes in Tiff, GIF or BMP format. You get a single file for each fax page in that case.


Cornelia Wegmueller, ACTIVEFAX Customer Support
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Tel.: +41 44 5866974
Fax: +41 44 2742350
mailto:support@activefax-distribution.com
http://www.activefax-distribution.com