Sending a scanned document

December 1, 2007

Q:
I have problem with sending a scanned document. When I send a document from scan or picture (*.jpg or *.tif format ), I preview fax and see much black and grey points and lines. It looks like sending with real bad fax equipment. But when I sendthe fax from an application (word or any), the fax looks good without problems.

A:
I would recommend to scan such documents always in monochrome (black/white) format, since fax quality is much better compared to color images that need be be converted by the printer driver.


Cornelia Wegmueller, ACTIVEFAX Customer Support
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974
Fax: +41 44 2742350
mailto:support@activefax-distribution.com
http://www.activefax-distribution.com

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