ActiveFax – clean up wrong fax numbers

May 25, 2008

Q:
How do we “clean up” the wrong fax numbers in the ActiveFax phone book? We correct fax numbers and still, the wrong ones  always come back in the ActiveFax phone book, any ideas?

A:
Do you change the fax number directly in the phone book or do you just change the fax list entry? It is important to change the fax numbers directly in the phone book in that case. If the phone book entries are automatically imported from a database table through ODBC or from a file, you need to take care to also change the fax number in the original data source.


Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974  ::  Fax: +41 44 2742350
mailto:support@activefax-distribution.com

Corporate WebSites:
http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc


phone book / opening automatically

March 20, 2008

Q:
Is it possible that I could automatically pull up a phone book or the main phone book soon as I select print to the active fax printer.

A:
The phone book cannot be automatically opened when the fax dialog window is displayed, so you always need to use the “Phone Book” button to open the phone book in that case.


Cornelia Wegmueller, ACTIVEFAX Customer Support
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974 :: Skype: ejs001 :: Fax: +41 44 2742350
mailto:support@activefax-distribution.com

http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc
http://www.slbc.ch