Sage X3

March 11, 2009

Q:
My company recently purchased Active Fax in order to be able to automatically send our purchase orders using fax or Email. We are using the ERP Sage X3 and we make our reports using Crystal Report 10. We have been able to print correctly on the Active Fax printer directly from Crystal Report but not from X3.

It seems that the Active Fax font isn’t recognized by X3 (the printed page shows visible data fields in Times font so Active Fax doesn’t recognize them and doesn’t fill the sending fields automatically). We’ve been trying to make it work by ourselves but we could use a little help.

A:
If the data fields are correctly detected when you print directly from Crystal Reports and it does not work when the document is printed through your ERP software, it seems that the wrong font is used to format the data fields. It would be important to always format data fields with the ActiveFax font in that case.


Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of INTERTRADE ENTERPRISES

Switzerland / Europe:
INTERTRADE ENTERPRISES LTD
Blegistr.25 CH-6340 Baar
Phone: +41 44 5866974 :: Fax: +41 44 2742350
mailto:support@activefax-distribution.com

USA:
INTERTRADE ENTERPRISES LLC
5647 110th Avenue North
Royal Palm Beach, Florida 33411 USA
Phone: +1 (561) 459-3606

INTERTRADE GROUP WebSites:
http://www.ActiveFax-Distribution.com
http://www.CreaCity-Group.com
http://www.InstantWeb48.com
http://www.Intertrade.cc

-~-
Get your FREE Flash animated company web site today!
See http://www.Instantweb48.com/

Advertisements

Data Fields in pdf

December 1, 2008

Q:
I really do not understand how can I add Data Fields into a PDF file. Do I just have to write them into the file? I’m making PDF files with FPDF a php library… I read in some where that I had to write them with the “ActiveFax font”, but I don’t have that font and I really need it in order to use it as font in my PDF file. Another suggestion I got is to put the data fields as part of the filename, but what if I need to add a “cover page text”? it could be too many characters…

A:
When using PDF files, I recommend to use the data fields as part of the file name, since the PDF file format does not allow printer internal fonts (like the ActiveFax font) to be used. If you need to add long datafields (i.e. for the cover page text) it would also be possible to add the data fields through a reference file with the data field @F500. Another alternative would be to add the data fields as plain text at the end of the PDF file. The data fields are automatically removed and evaluated by the fax server in that case.

Q:
Thank you very much for your answer, it’s very complete. Any way, I’d like to ask you one more question…
I want to configure active fax server in order to create a “special folder” and any file I put in this folder will be sent automatically by Active Fax Server.
Let supose this folder is called “my_folder”, so If I use @F500, is the following right?
I’ll have these files:
my_folder/@F500 my_datafields.dat@.pdf
my_folder/my_datafields.dat
where the first one is my PDF file and the second one is a normal file made with “vi” and with this content:
————–
@F211 +43 1 1122 3344-12@
@F307 Purchase Order 123456@
————–
??
If not, then what do you mean with “add the data fields as plain text at the end of the PDF file”?
It means that if I view my file in a PDF viewer before send it I’ll see, for example, this:
————–
Dear Customer,
Here all the text
@F211 +43 1 1122 3344-12@
@F307 Purchase Order 123456@
————–
with the same font??

A:
Yes, doing it that way would be correct. The reference file (my_datafields.dat in your example) can be a normal text file created with vi, Notepad or any other text editor.


Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of INTERTRADE ENTERPRISES

Switzerland / Europe:
INTERTRADE ENTERPRISES LTD
Blegistr.25 CH-6340 Baar
Phone: +41 44 5866974 :: Fax: +41 44 2742350
mailto:support@activefax-distribution.com

USA:
INTERTRADE ENTERPRISES LLC
5647 110th Avenue North
Royal Palm Beach, Florida 33411 USA
Phone: +1 (561) 459-3606

INTERTRADE GROUP WebSites:
http://www.ActiveFax-Distribution.com
http://www.CreaCity-group.com
http://www.InstantWeb48.com
http://www.Intertrade.cc


data field name

November 6, 2008

Q:
We are using Data-Fields for sending out faxes. In the fax-protocol we would like to set the value for the “name” column. Unfortunately we did not find the corresponding datafield for this column so far.

Can you please tell us which datafield is used to fill this column ?

A:
The recipients name can be set with the data field @F201.


Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of INTERTRADE ENTERPRISES

Switzerland / Europe:
INTERTRADE ENTERPRISES LTD
Blegistr.25 CH-6340 Baar

USA:
INTERTRADE ENTERPRISES LLC
5647 110th Avenue North
Royal Palm Beach, Florida 33411 USA

Phone: +41 44 5866974 :: Fax: +41 44 2742350
mailto:support@activefax-distribution.com

Corporate WebSites:
http://www.ActiveFax-Distribution.com
http://www.CreaCity-group.com
http://www.InstantWeb48.com
http://www.Intertrade.cc


Integration of e-mail fields

August 8, 2008

Q:
The desired subject of our emails are programmed fields within the body text of the email, which is then transmitted as an attachment.  We are looking to change both/either the subject of the email sent which includes the body in an attachment, and/or the attachment name.  We are looking to have these names be picked up from within our software as the Client Name or Patient Name.

As it stands now, I am able to change a fax subject line, because the fax is not transmitted as an attachment, so it reads from within the “printed” document, for the Data Field @F307.  We have “Fax” and
“Email” set up as Printer Destinations within our software, with a client specified, thusly checking the Client Master file for the client’s fax or email address, before transmitting.  But I am completely lost as to how to manipulate subjects or attachment names within an email, because the document is automatically printed to PDF, rather than printed to “Active Fax”.  I hope this makes sense to you.

Can this be done without additional programming on our part?  Please do not hesitate to contact me if you require any additional information.

A:
It would be possible to individually set the subject, the attachment name and the body text with data fields. Here is an overview about these data fields:

Set the subject of the email:
@F307 subject@

Set the attachment name:
@F602 filename.pdf@

Set the body text of the email:
@F603 Text@
@F604 Text@

When you automatically process PDF files (i.e. through the file system import function), it would be possible to use these data fields either as part of the file name or as an alternative it would also be possible to
attach them as plain text at the end of the PDF file.


Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974  ::  Fax: +41 44 2742350
mailto:support@activefax-distribution.com

Corporate WebSites:
http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc


Emailing with word, excel and active fax

March 3, 2008

Q:
I try to send a newsletter with activefax and word/excel, by email

but the problem is that word get back the email on excel file and with that on word :
@F212 “email”@
It’s not send, the file is put to active fax but I’ve “email” instead of email of my customer
can you help me please

A:
You need to take care to add the email address as a merge field to the Word document. Such merge fields are normally displayed as «email» in WinWord.

Cornelia Wegmueller, ACTIVEFAX Customer Support
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974 :: Fax: +41 44 2742350
mailto:support@activefax-distribution.com

Corporate WebSites:
http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc
http://www.slbc.ch


Data fields @F603 and @F604

December 6, 2007

Q:
I have a letter I wish to email to several clients using ActiveFax. I need to add a cover note and I’m using one @F603 field and four @F604 fields because the text is long. My problem is that the @F604 (continuation) fields do not appear on the final email in the same  order as I placed them in the report. (I’m using Crystal Reports) Do  you have any suggestion about how I tell ActiveFax the order to in  which to place the fields?

A:
 The data fields are processed in the order they are printed by the application.  I would recommend to add the data fields from top to bottom in that case. If you format the data fields with a very small font size (i.e. 1 pt), it should also work to just use one or two data fields to set the email body text instead of using 5 data fields.


Cornelia Wegmueller, ACTIVEFAX Customer Support
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Tel.: +41 44 5866974
Fax: +41 44 2742350
mailto:support@activefax-distribution.com
http://www.activefax-distribution.com


java printing and data fields

December 1, 2007

Q:
Does anyone have an example of java code printing to an ActiveFax printer that is setting up the data fields? I would like to pre-populate the recipient fax number (@F211 #########@).

Edited to add.. The document I am faxing is a PDF file generated with iText.

A:
The easiest way to solve this would be using data fields as part of the file name and store the PDF files in a directory that is automatically imported by the fax server (see menu Communication / File System). Take care to also install Ghostscript on the fax server PC.

To directly process Postscript and PDF files with ActFax for outgoing faxes (i.e. through automatic import from the file system or as a print job through LPD/LPR), the add-on software Ghostscript needs to be installed on the fax server. Ghostscript can be downloaded at the following link (file gs###w32.exe, ### = version number) from the Internet:

http://mirror.cs.wisc.edu/pub/mirrors/ghost/AFPL/current/

Please note that the fax server needs to be once stopped and restarted after Ghostscript has been installed.

If you print the PDF document to the ActiveFax printer, it would also be possible to use data fields as part of the document name used by the printer spooler.


Cornelia Wegmueller, ACTIVEFAX Customer Support
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974
Fax: +41 44 2742350
mailto:support@activefax-distribution.com
http://www.activefax-distribution.com