Transmission Error on Page 1

June 10, 2008

Q:
We are receiving the following error message when we attempt to send a fax any >ideas what the issue is? ERROR: Transmission Error on Page 1 (Code 2 = Call >aborted, from +FK or AN) The following fax document could NOT be delivered.

A:
Which ActiveFax version are you using on that system? When using a version older than 4.05, I would recommend to update the fax server to the latest version (http://www.activefax-distribution.com/e_download.html – it’s free).

If you are already using a newer ActiveFax version, I would recommend to change the modem class to class 1 mode in the menu Communication / Modem / Modify.


Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974 :: Fax: +41 44 2742350
mailto:support@activefax-distribution.com

http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc

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