ActiveFax Archiving

Q:
We are using v4.10 and have recently noticed that our AF Server stopped archiving incoming faxes on June 10.  Is there a log file or anyway of checking if those files were in fact accidently deleted by someone.

A:
By default, the fax server automatically moves faxes with status “Read” or “Sent” to the archive after 14 days. Faxes with a different status are not automatically moved to the archive. You can also check the settings for automatic archiving in the menu Extras / Options / Archive on the fax server.


Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974  ::  Fax: +41 44 2742350
mailto:support@activefax-distribution.com

Corporate WebSites:
http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: