July 21, 2008
Q:
We use your Active Fax software with several of our clients. I am wondering, how can I change the subject-name and attachment-name of outbound emails sent from Active Fax?
A:
The attachment name can be changed either in the menu Communication / E-Mail / Options or with the data field @F602. The subject can be changed directly in the fax dialog window through the Subject field or with the data field @F307.
–
Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974 :: Fax: +41 44 2742350
mailto:support@activefax-distribution.com
Corporate WebSites:
http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc
Leave a Comment » | 
Installation/Configuration, Transmission | Tagged: ActFax, ActiveFax, attachments, EMail subject, naming | 
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Posted by activefax
July 17, 2008
Q:
I have been using ActiveFax for a long time now, and it gives me great joy every day. But it is a bit of a job of keaping the clients up to date. Is it possible to create an MSI installation package of the ActiveFax Client?
A:
An MSI setup is currently not available, but it would be possible to run the setup with command line parameters to automatically install the fax client:
To automatically run the ActiveFax Setup unattended it would be possible to start the setup program with command line parameters. A list of all available command line parameters can be displayed with the command actfax_setup_en.exe -help. For example to automatically install the fax client without automatic startup, use the following command:
* actfax_setup_en.exe -Auto -Client -NoStartup
To automatically install the fax server, use a command like the following:
* actfax_setup_en.exe -Auto -Server -Key 00000-00000
If you are using an ActiveFax version older than version 4.10, you first have to open the setup file actfax_setup_en.exe with Winzip and extract the setup files to a new directory (the file actfax_setup_en.exe can be treated like a normal ZIP file). To run the setup with command line parameters, start setup.exe from the extracted directory instead of actfax_setup_en.exe then.
–
Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974 :: Fax: +41 44 2742350
mailto:support@activefax-distribution.com
Corporate WebSites:
http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc
Leave a Comment » | 
Installation/Configuration | Tagged: ActFax, ActiveFax, automatic setup, MSI installation | 
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Posted by activefax
June 8, 2008
Q:
In the properties of the fax/email, when it’s asking for modem, the default is always Next Available. How do I default this to COM3?
A:
If you are using the latest ActiveFax version 4.14, this would be possible when you write the data field text @F312 COM03@ to the Location or Comment field of the ActiveFax printer in the Windows Control Panel. Data fields written to the Location or Comment field are automatically used as default data fields by the ActiveFax printer. With the data field @F312 it is possible to set the default modem.
–
Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974 :: Fax: +41 44 2742350
mailto:support@activefax-distribution.com
http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc
Leave a Comment » | 
Installation/Configuration, Modems/Hardware, Transmission | Tagged: ActFax, ActiveFax, COM3, default, port | 
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Posted by activefax
June 2, 2008
Q:
We have bought a Diamond SupraMax USB modem to use with ActiveFax. How do we install a USB modem when there is not a option for USB there is just COM Ports? Are we just stuck with a RS-232 connection?
A:
When you install the drivers for the USB modem, there is also a COM port assigned to the modem (normally COM3 or COM4). This COM port can then be used to access the modem.
–
Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974 :: Fax: +41 44 2742350
mailto:support@activefax-distribution.com
Corporate WebSites:
http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc
Become an ActiveFax Partner now: Partner Registration.
Leave a Comment » | Installation/Configuration, Modems/Hardware | Tagged: ActFax, ActiveFax, COM3, COM4, USB Modem | Permalink
Posted by activefax
May 25, 2008
Q:
Is there a way to email PDF documents directly out of ActiveFax?
A:
To directly process Postscript and PDF files with ActiveFax for outgoing faxes (i.e. through automatic import from the file system or as a print job through LPD/LPR), the add-on software Ghostscript needs to be installed on the fax server. Ghostscript can be downloaded at the following link (file gs###w32.exe, ### = version number) from the Internet:
http://mirror.cs.wisc.edu/pub/mirrors/ghost/AFPL/current/
Please note that the fax server needs to be once stopped and restarted after Ghostscript has been installed.
–
Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974 :: Skype: ejs001 :: Fax: +41 44 2742350
mailto:support@activefax-distribution.com
http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc
Leave a Comment » | Installation/Configuration, Transmission | Tagged: ActFax, ActiveFax, sending | Permalink
Posted by activefax
May 25, 2008
Q:
How do we “clean up” the wrong fax numbers in the ActiveFax phone book? We correct fax numbers and still, the wrong ones always come back in the ActiveFax phone book, any ideas?
A:
Do you change the fax number directly in the phone book or do you just change the fax list entry? It is important to change the fax numbers directly in the phone book in that case. If the phone book entries are automatically imported from a database table through ODBC or from a file, you need to take care to also change the fax number in the original data source.
–
Cornelia Wegmueller, Customer & Partner Support
ActiveFax Communication Group
a division of
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974 :: Fax: +41 44 2742350
mailto:support@activefax-distribution.com
Corporate WebSites:
http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc
Leave a Comment » | Installation/Configuration | Tagged: ActFax, ActiveFax, clean up, fax numbers | Permalink
Posted by activefax
May 4, 2008
Version 4.14 is available for free download now.
This version opens new possibilities for you.The new interface to the internet fax provider Venali (http://www.venali.com) now enables ActiveFax users to combine our stable fax server technology with modern internet based solutions.
==========================================
= Version 4.14 – Build 0216 =
==========================================
—————–
- New Features -
—————–
* Support of Venali Web Fax Service.
* Support of multiple published applications for the same terminal session.
* Support of * wildcard at the end of the CSID field in the phone book.
* New option ExportFooter in options.cfg file.
* Domain name of the senders email address is automatically used for mail server logon.
* Support of extension numbers for Brooktrout/Cantata E1 and T1 fax boards.
* Optimization of the user database for more than 500 user entries.
* Limitation of the length of MSN and extension numbers to 8 digits removed for user entries.
* New option to temporary disable inbound faxes.
* New function to enter data fields in the Location or Comment field of the ActiveFax printer.
* New parameter MailKeepTabs in options.cfg file.
————-
- Bug Fixes -
————-
* Problem with incoming faxes in V.34 mode with Mainpine modems solved.
* Problem with wrong faxlist display after access of the user database solved.
* Problem with printer driver with Windows Vista SP1 solved.
* Problem displaying printer lists with more than 100 printers solved.
* Data field @F502 was ignored when used in a file name or PDF file.
* Problem with wrong character set in printer driver after character set change solved
* Data field @F606 was ignored when used in a file name.
* Problem with cursor position in PCL converter when using proportional spaced fonts solved.
–
Cornelia Wegmueller, ACTIVEFAX Customer Support
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974 :: Fax: +41 44 2742350
mailto:support@activefax-distribution.com
Corporate WebSites:
http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc
__________________
What about becoming an ActiveFax Sales Partner for your country? Check http://www.activefax-distribution.com/e_partnerbereich_check.php
Leave a Comment » | ActiveFax Partner, Installation/Configuration, Licensing/Upgrades, Uncategorized | Tagged: 4.14, ActFax, ActiveFax, Build 0216, new Version | Permalink
Posted by activefax
April 16, 2008
Q:
How does ActiveFax work with ImageRunner 1023iF?
A:
In general, it would be possible to automatically process PDF files placed in a predefined directory. This can be configured with the menu Communciation / File System on the fax server. The built-in fax board of the ImageRunner 1023iF can however not be used to send/receive faxes directly through ActiveFax, since there is no interface integrated in the ImageRunner to connect the integrated fax board with 3rd party fax software, so you need a separate fax modem or fax board on the fax server.
–
Cornelia Wegmueller, ACTIVEFAX Customer Support
INTERTRADE ENTERPRISES LTD :: Blegistr.25 :: CH-6340 Baar/Switzerland
Phone: +41 44 5866974 :: Fax: +41 44 2742350
mailto:support@activefax-distribution.com
Corporate WebSites:
http://www.activefax-distribution.com
http://www.creacity-group.com
http://www.intertrade.cc
http://www.slbc.ch
__________________
What about becoming an ActiveFax Sales Partner for your country? Check http://www.activefax-distribution.com/e_partnerbereich_check.php
Leave a Comment » | Installation/Configuration | Tagged: ActFax, ActiveFax, ImageRunner 1023iF | Permalink
Posted by activefax
